SMS and PUSH Marketing

Optimise Your SMS Marketing

VenX Media can create personalised, engaging SMS marketing campaigns that allow us to establish integrated, cross-channel campaigns that track everything your contacts do after you press send.

Manage Your Database

VenX Media takes the grind out of maintaining your SMS contact database out of your hands. Our import architecture lets us keep all your contacts in one place. We maintain the database as your subscribers come and go. Further, SMS reports give insight into every subscriber interaction with your messages.

Automate Your Campaigns

We can reach more subscribers and enhance email campaigns by triggering SMS’s based on subscriptions, unsubscribes, preference updates, or special dates by using automated email and SMS workflows.

Personalised Bulk SMS Messages

Our smart integration tools allow us to reach beyond your email subscribers, harnessing customer data to send personalised bulk SMS campaigns. As per legal requirements in South Africa, all our campaigns come with compliant opt-out processing. This enables us to manage all your customer data in one place and send the most relevant content possible to your customers.

Send Emails Via SMS

VenX Media’s SMS-to-Email service combines the power of email with the reach of SMS. This allows us to send a shortened link to an online version of any email via SMS. We are also able to track which contacts read them and which don’t.

Get Insight on Your SMS Campaign Performance

VenX Media provides all clients with deep insight into how their subscribers respond to their SMS campaigns.

Never miss a reply – We track all replies to SMS campaigns, including unsubscribes and bounces.
Know who reads your SMS’s.
Send attachments and know exactly who downloads them.
See who unsubscribesfrom your SMS list.

Building and maintaining a subscriber database can get tricky. So we’ve make use of segmentation and POPIA-compliance tools to simplify the database management process and reduce duplicates.

Segmentation
Easy to update
No duplication
POPIA Compliant

Importing Contacts

VenX Media makes use of a powerful API to connect with your current CRM system, enabling us to import contacts from existing databases automatically, and keep all your contact data in one central hub.

Segmentation

We use segmentation to create groups of subscribers based on almost any variable, including interest, location, or personal information. This gives us the ability to create hyper-personalised content that’s always relevant.

Easy to Update

Each contact in your database has a unique identifier that protects VenX Media from sending the same person multiple versions of the same message. This also means that only new or changed fields update with new imports of your contact database.

POPIA Compliant

We comply with POPIA, the GDPR, CAN-SPAM, and more, giving us the tools to be proactive in our approach to international privacy legislation.

Personalised Communications

Use workflows to send sophisticated email and SMS campaigns that respond to subscribers’ actions.

Trigger Communications

Communication can be triggered by subscriber actions, specific dates, or field changes in your database.

Increase Engagement

We use personalised customer journeys that send the right message to the right person at the right time to increase engagement.

Create Responsive Journeys

Create responsive journeys for customers based on their interests, demographics, and engagement.

Respond to Client Behaviour

We make use of triggers and autoresponders to enable us to automatically send messages to contacts when they perform a specific action.

Autoresponders

Send automated welcome messages to new subscribers, or confirmation emails when subscribers click to RSVP to an email invitation.

Triggers

Trigger automatic messages to new and / or existing lists based on variables like subscription, SMS responses, or profile updates.

Workflow for email & SMS Campaign

Schedule Messages Sends Automatically

Time your digital communications for optimal effect.

Whether you need to send messages on birthdays, holidays, special occasions, or simply during business hours, VenX Media’s scheduling tools give us the control we need to ensure your message is sent on time.

Let VenX Media maximise your emails, SMSs, voice broadcasts, and push notifications.

Seeing that customization is the key to unlocking subscriber engagement, VenX Media makes use of powerful system features to send personalized SMS campaigns and reap the rewards of true customer engagement.

To be effective, personalization must go beyond just using a subscriber’s name. Retailers also ask their clients about specific product preferences. An apparel store can ask subscribers what brands of jeans they prefer.

Every subscriber aids in building their profile by responding to queries related to their preferences. Meaningful messages can then be sent to the subscriber that targets their specific preferences. This, in turn, will improve sales and build stronger customer relationships.

Personalised Attachments

We can send tailored attachments via SMS. If you need to send invoices or monthly statements, for instance, you can do so with the peace of mind that the right statement will go to the right person. Attachment links are also monitored by our system. This means that you can draw reports to see who has read the SMS or clicked on the link to download their attachments

Landing Pages

Landing pages are compelling business tools that use clear calls to action to convert email subscribers into customers. Conveniently, you can even send links to these landing pages over SMS

Send Instant Push Notifications

So, What are Push notifications? Push notifications are clickable messages sent via your web browser or your company’s mobile app to your subscriber base.

VenX Media can provide you with the software to handle both or we can run campaigns on your behalf.

Web Push Notifications

Sent to your subscribers via their internet browsers, you can direct them to any URL of your choice. This can even be done if they’re not on your website.

Web Push Notifications are used for:

Updated blog posts
Press releases and articles
Company news and information
Original research pieces
Promotions and competitions
Notifications & Alerts
Any other interesting info

App Push Notifications

Users who have enabled notifications in their app settings will receive these messages from your company’s Android or iOS app.

App Push Notifications are used for:

New feature releases
Bug fixes
Business updates
Urgent notifications
App-based campaigns
E-commerce Cart-abandonment

Do you want to improve your communication strategy? Connect with your subscribers and clients quickly on channels that suit them. Push notifications is an effective tool to do just that.

Automate & Track Notifications

When your Push Notifications are automated in a cross-channel customer journey it supports a larger community strategy. Because of VenX Media’s in-depth analytics data, we can see how many of your push notifications were: